5 Qualities That Every Healthcare Worker Must Have to Succeed at Workplace




A well-paying and stable job in healthcare is a dream for many young people. But few try to make it a reality due to the astronomic tuition costs involved and the many years that need to be spent in college.

But do you know that healthcare offers employment opportunities for those who wish to start working as soon as completing high school as well?

According to the Bureau of Labor Statistics, healthcare is predicted to be the biggest employer of this decade. It is estimates that the sector will generate about 5 million jobs during the period from 2012-2022. In the past year alone, hospitals have generated more than 100,000 jobs.

This is without doubt the best performance of the sector since the period of Great Recession in 2008.

If you want to take up a job in the healthcare sector, but without a massive investment in terms of money and time, then there are several options that you can consider.

But first and foremost you need to decide whether you have the qualities necessary to excel in this field.

Here are a few tips to help you out.

What Are the Essential Qualities a Healthcare Professional Needs to Have?

A healthcare worker works in an environment like no other. The extent of patient contact and dealing with sick and unwell people differ, but at every level you need to cater to the needs of people who are feeling vulnerable, worried and helpless.

What qualities are needed to do justice to a role in healthcare?

1) Excellent Interpersonal Skills

Healthcare professionals need to effectively communicate with other doctors, nurses and members of medical staff.

You may also be required to explain health condition to patients or their families, and help them understand treatment procedures. If you are a nurse or a pharmacist, you may have to advise patients on their medication and the best ways to take the medicines. Pharmacists often check with patients about their existing medication to see whether there will be any harmful side effects or if there are medicines that cannot be taken together.

With education and experience, you will move into managerial or leadership roles where you will be leading a team of junior professionals at your facility. Good leadership skills will help you lead your team well and contribute to your workplace.

In many cases, you will have to impart training to fresh employees and help them learn their job. Effective and clear communication skills will help you perform all roles to the best of your ability.

2) A Keen Eye for Detail

A person employed in healthcare field will be responsible for a wide array of activities like assessment, diagnosis, medication, documentation and treatment. These areas of activity allow little or no room for error.

A minute attention to detail can save a patient's life or can result in him getting faulty treatment.

Healthcare workers also know that they are ethically and legally responsible for their job, and any mistake can result in lengthy lawsuits. Medical ethics, legalities, liabilities and responsibilities form an important part of medical education.

Jobs like that of a medical billing and coding specialist require a basic post-secondary diploma or certificate only to get started, but offers a median annual salary of almost $35,000. You will be responsible for processing medical bills and ensuring claims are reimbursed by the insurance company. Codes have to be generated for all medical services performed like diagnosis, tests performed and treatment procedures carried out.

Back end jobs like that of a medical biller and coder are sought after, financially rewarding and provide comfortable work hours, but require a very keen eye for detail and any mistake may result in claims getting rejected. Accurate coding and quick turnaround time are important performance parameters of a medical billing and coding specialist.

You know that doctors and nurses need to analyze situations carefully and take crucial decisions regarding patient care. A detail oriented professional will be able to make better informed decisions.

3) Emotional Stability

Hospitals and healthcare facilities are not among the pleasantest of workplaces. You encounter pain, illness, death and sorrow on an almost daily basis, so maintaining emotional calm during such situations becomes increasingly difficult. You also experience joy and happiness at birth and on recovery from illnesses.

If you feel overwhelmed by your job and let the stress get to you, then sooner or later you will face a complete burnout.

Ensure that you adopt proper tools and aids to cope. Yoga, meditation and regular exercise will help keep stress levels in check.

You should be able to work without internalizing the stress and allowing it to affect you.

4) Flexibility

No work day is alike in the life of a healthcare professional. Every day bring its own set of trials and tribulations.

You may be called upon to handle medical emergencies and contingencies. People have different personalities and are unpredictable under stressful situations. You will have to remain calm and deal with them, and carry out your duties efficiently.

A flexible and adaptable character will help you deal with different kinds of people and situations. A good thing is that with experience you will gradually become smarter in dealing with people.

5) Good Physical Stamina

A healthcare worker's job is physically demanding requiring you to be on your feet for most part of the day.

You will have to be up and about visiting patients or seeing to that your department functions smoothly. For example, a phlebotomist technician will be mostly cocooned in his office but is also responsible for proper labeling, storage and transport of specimens, documentation and hygiene of his workplace. This invariably keeps him up and about throughout his work day.

On many occasions, you will be required to work overtime, in night shifts and over weekends as well.

Good physical stamina is extremely important for you to whether the demands of your profession.

A healthy diet, regular exercise and taking care of your mind and body will help you meet work requirements with a spring in your step.


Healthcare is home to seven of the top ten best jobs in the US for the year 2015. If you feel you have the necessary qualities to excel in this field, then do consider making your career in healthcare.

(Image Credit: HubSpot)

Article last time updated on 22.09.2015.

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